Privacy and referral safety
Protect personal information from the first conversation.
Our public contact channels are for general inquiries and relationship building—not detailed clinical or identity records.
Information appropriate for an initial inquiry
- Your name and preferred callback information
- Your organization and professional role, if applicable
- Whether you are asking about the opening, program, or a future referral
- A general timeframe without identifying the prospective resident
Do not send through ordinary email
- Diagnoses, treatment records, or medication details
- Social Security numbers, identification documents, or financial-account details
- Detailed legal, corrections, or healthcare records
- Information about a person who has not authorized you to contact us
Website analytics
We use privacy-limited website analytics to understand aggregate traffic, campaign sources, pages viewed, and clicks to call or email. We do not use website analytics to collect diagnoses, treatment information, referral details, or the contents of calls and emails.
A referral inquiry is not an admission decision, reservation, or bed guarantee. A formal intake process and consent procedures will be provided when admissions begin.